Polycom-VVX-310-Business-Media-Phone-Review

The Polycom VVX 310 Business Media Phone comes with a backlit LCD display. You can make or receive calls when there is little light in the office. The phone is designed to improve the performance of your employees because it supports up to 6 lines, which means that your customers are attended to immediately so they don’t have to wait in a queue.

When a call comes through, you can see the caller ID, among other details. It builds customer relations because you are able to forward the calls to relevant departments. The phone connects to other devices using Power over Ethernet (PoE). You can therefore attend to calls via your computer.

The phone can be used as a PBX system because it’s compatible with web-based configurations that are useful in automatically redirecting calls; you therefore don’t need to hire a telephone operator. With this phone, you can supervise the usage of the other lines remotely because there are indicators that go on when these lines are engaged.

Polycom VVX 310 Business Media Phone is fitted with a speakerphone that offers high-quality HD sound. There are dedicated buttons for increasing and reducing the volume of the speaker. You can actually listen to voicemails without using the handset. For users who receive many calls, there is an option of using the headset.

Features

  • Backlit LCD display
  • HD voice quality
  • Supports 6 VoIP accounts
  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party details

Pros

  • Audio conferencing
  • Speed dial and redial
  • Busy lamp field
  • Media encryption via SRTP
  • PoE port
  • Do not disturb function
  • Remote missed call notification

Cons

  • No Bluetooth
  • No power supply

Summary

Polycom VVX 310 Business Media Phone allows you to attend to calls and messages from wherever your day takes you. The phone supports web-based configurations which means it doubles as a PBX system. With this phone, you will always be the first to know because it records calls when you’re not present. You can also receive fax messages on your computer, tablet or smartphone.

You can even set the phone to alert callers when you’re not ready to answer their calls using the do not disturb button. The good thing about this phone is that it saves you from paying huge telephone bills at the end of the month. Once you buy the phone, you will not have to pay for connection and maintenance.

Comparison

The Polycom VVX 310 Business Media Phone is indeed a masterpiece. But there are other phones on the market that are equally good. If you’re looking for alternatives, you could opt for the Cisco SPA 303 3-Line IP Phone or Cisco 7941G Unified IP Phone. There are currently more than 100 customer reviews on Amazon for the Cisco SPA 303 3-Line IP Phone.

This phone is fairly priced, which makes it ideal for businesses that are on a low budget. For a start, the phone is designed to support 3 user accounts. The phone doesn’t need to be installed by an expert; all you have to do is connect it to the Internet. In fact, it’s supported by all Internet service providers. You can even link it to a PBX system. Moreover, you can link the phone to your computer using the Ethernet network ports.

You can configure the phone offline or online using the web-based platform. With this phone, you only answer a call when you want to. If you want your callers to be attended by someone else, you simply transfer the calls to another line within the network. The phone has a 4-way navigation button that lets you access the menu items faster. You can listen to voicemails using the speakerphone or the headset.

On the other hand, the Cisco 7941G Unified IP Phone comes with a grayscale display that provides a wide field of view. The screen shows the caller ID, date, and time. The phone is easy to use because it comes with 4 soft keys that help the user scroll through the menu. It’s fitted with a high-quality duplex speakerphone that eliminates all background noise.

The handset is fitted with a flexible cord to allow you to do other things when you receive a call. The headset function is reserved for users that receive many calls.  The data that travels from one phone to another is protected using rich Extensible Markup Language (XML) applications and double-byte languages.

Verdict

Based on pricing and features, the Polycom VVX 310 Business Media Phone is the best deal on this list. The phone allows you to add up to 6 user accounts. The phone can be linked with a computer without using any cable. The downside is that it lacks a power supply and Bluetooth. The Cisco 7941G Unified IP Phone is the second best deal in this ranking. It’s actually cheaper than the other phones.

The phone supports three lines which makes it efficient in the long run because calls can be forwarded to either of the lines. The downside is that it supports fewer user accounts and lacks a power supply.

The Cisco 7941G Unified IP Phone is at the bottom of this ranking. The phone supports few user accounts and doesn’t come with a power supply or Bluetooth. However, it’s still worth buying because it comes with web-based configurations and high-quality sound.

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