Avaya 9611G IP Phone Review

There are currently more than 100 customer reviews on Amazon for the Cisco SPA 303 3-Line IP Phone. Despite its fair price, it is a full featured SIP phone that allows you to connect to a wide range of competitively priced VoIP service providers. This will ultimately help you reduce your phone bills. As long as you’re connected to high-speed Internet, you can make and receive calls at extremely low rates.

The deal includes a one-year warranty. You can therefore return the phone to the dealer if it develops technical problems, and have it repaired or replaced free of charge.

The Cisco SPA 303 3-Line IP Phone provides a web-based management interface that makes configuration and installation easy. The phone can support up to 3 business-class category lines. You can read text messages on your phone thanks to its monochrome LCD display. The phone comes with password protection to prevent unauthorized users from accessing it.

As the administrator, you’re the only one who can add or remove users. When you receive a call, you can answer it, put it on hold or forward it to another phone, and do much more. You can have meetings with your employees when you’re in another country via call conferencing.

Features

  • 1-year warranty
  • 3-way call conferencing
  • Dual switched 10/100BASE-T Ethernet ports
  • Web-based management interface
  • Password protection

Pros

The Cisco SPA 303 was designed to fit in either home or office environments. Depending on your preference, you can either use it from a desk or mount it on the wall. Users have the option of choosing whether to answer calls on headset or speakerphone. This helps reduce fatigue and improves productivity of users who handle a high volume of calls.

When shared line appearance is configured, the same extension will appear on multiple SIP phones within your organization. For instance, with shared line appearance (also referred to as bridged line appearance) an executive and her administrative assistant can share same extension. Calls to the common extension will ring on both their phones.

Hosting online meetings with your colleagues or business partners is possible using the 3-way conferencing feature available on the SPA 303. It’s a pretty useful feature if your office has a geographically dispersed workforce. Users who prefer to multi-task during calls will be glad to learn that the phone supports external headsets. The headset port (2.5 mm) is conveniently located on the side of the phone for easy access. A wide variety of wired and wireless headsets from Cisco preferred partners such as Jabra and Plantronics are fully supported. 

Should you choose to install this phone in an enterprise environment, it can be configured to access to remote corporate directories. This will save your users the tedious task of manually loading corporate contacts onto each phone.

Cons

Some of the advanced features on the SPA 303 are only available when it is connected to a call manager. Furthermore, the phone will only support 1 SIP account.

Dual switched ethernet ports support a maximum speed of 100 Mbps. Daisy-chaining the phone and a user’s computer will help reduce the amount of cabling required during installation. The disadvantage of this setup when using the SPA 303 is that it may limit the computer’s network performance.

There are limited connectivity options to external devices. Neither bluetooth nor USB ports are available.

Summary

Cisco SPA 303 3-Line IP Phone provides features that boost efficiency and productivity in the office. However, it is also affordable enough to be considered for home use. The phone can be configured remotely by your VoIP service provider once it is connected to the internet. This makes it the preferred choice for users with little technical expertise. If your looking to lower your phone bills at home by using VoIP technology, then this phone is a great choice.

Comparison

The Cisco SPA 303 3-Line IP Phone is a great buy that’s worth your hard earned money. But there are other VoIP phones on the market that it can be compared to. They include the Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone, and the Polycom VVX 310 IP Telephone.

The Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone in particular comes with a TFT display that enables you to view caller id and read text messages, among many other things. The phone comes with a USB port that lets you connect it with other devices. If you intend to use the phone at a call center, there is a headset option for users. The headset is connected to the phone via Bluetooth. The keypad is designed to be programmable so that you can transfer calls to different lines at the touch of a button. The phone offers crystal clear sound quality to avoid instances of miscommunication. The speaker lets you answer calls without necessarily picking up the handset. Besides that, you can use it to listen to voicemails that were recorded in your absence. You can add extra lines to the phone so that each department of your enterprise has its own line.

The Polycom VVX 310 IP Telephone comes with a power supply. Moreover, the phone has a backlight LCD screen which allows you to read your text messages at ease. You can also listen to voicemail messages, and read emails. The calls that go through this phone are very clear. For those users that don’t like using the handset, there is a speaker that lets you listen to all the phone calls that were recorded while you were away from the office. There is a headset option for those that receive many calls. You can forward a call or put it on hold using the buttons on the keypad.

Verdict

These are, so far, the best VoIP phones in this category. All the credit goes to the SPA 303 IP Phone. Not only is it cheap but it also provides some advanced call management features.

The Polycom VVX 300 IP Telephone is the second best deal in this ranking. Interestingly, the phone is less expensive than the other models. The downside is that the headset is sold separately.

The Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone is at the bottom of this ranking. The phone costs more than the other items in this group. However, it still rocks because it comes with a backlight LCD screen that enables you to operate the phone at night.

 

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