Best VoIP Phone Reviews

Yealink SIP-T48G Review

Are you looking for the best VoIP phone for your company? The market for Internet Protocol phones that use VoIP technology these days is getting a bit crowded at the moment. You currently have plenty of options when it comes to having a phone that can work over an IP network or a regular PSTN (public switched telephone network).

Now Yealink has joined the fray with their own lineup of half a dozen SIP phone models, and the Yealink SIP-T48G is their top of the line model. It’s their best VoIP phone for the businessman with more pressing communication needs. It’s so advanced that Yealink, with the typical aplomb that’s unfortunately common in the tech industry, has deemed it as “future-proof” technology.

Hyperbole aside, let’s take a closer look and see just what it can do for you.

 

Features of the Yealink SIP-T48G

The first thing you’ll probably notice here is that 7-inch touchscreen display that sits prominently over the numeric keypad. It measures about 6 inches wide and 3.5 inches high, with an 800 x 480 resolution and a 24-bit color depth.

It has 4 quick buttons at the bottom part of the screen, and they’re fairly self-explanatory. They denote History, Directory, Do Not Disturb, and the Menu. You have some traditional features here such as 29 configurable DSS keys for call lines or for BLF(Busy Lamp Field).

The other standard business phone features, such as call transfer and 3-way conferencing are all here too. The phonebook can contain up to a thousand entries. There are Gigabit ports, HD audio, Bluetooth, and PoE (Power over Ethernet) ports. It supports expansion modules, and it can be mounted on the wall.

On the phone, you also have various buttons that offer you quick access to the various features. You have buttons for volume, mute, headset, speakerphone, redial, transfer and hold.

However, upon further inspection you will find the most notable feature that makes it most suitable for managers: it can support up to 16 VoIP accounts. That’s not a typo, as it really is sixteen.

The setup is actually quite simple, and a company’s IT department should be able to handle these things. The manual offers a clear set of instructions, so even a regular boss can probably themselves if they want. Your purchase also includes a handset with a handset cord, an Ethernet cable, and a stand.

Pros

So let’s list the things we like about the Yealink SIP-T48G:

  •  It comes with a great touchscreen. That it has a display shouldn’t surprise anyone. But not every phone has a touchscreen interface. The size of the screen is also fairly large, and that makes for a much clearer display. It’s quite easy to navigate as a result. It also helps that the menu sections are just the right size as well, so you don’t have that annoying clutter on the screen that you often find in other phones of this type.
  • The screen is really simple to use. That makes it a great option for even non-technical executives. They can easily find their way around the very simple interface. At the same time, more tech-minded managers can play around with the various customization options. There are even options for integrating 3rd-party devices.
  • Then we really have to talk about that 16 VoIP accounts. It wasn’t that long ago when just about every desk phone of this type was able to handle only up to 4 accounts at the most. The 16 VoIP accounts represent a real quantum leap. This is the top of the line model, and what that means is that it’s really designed for people who have to handle lots of lines. Managers may have to fill in for several absent employees, and those 16 lines will all come in handy. For an operation such as a call center, this is an ideal setup for managers.
  • This comes with HD audio, and it’s not an exaggeration on Yealink’s part. The calls to SIP phones and office extension offer terrific clarity to the audio. The voices in calls made from and to PSTN networks are also very understandable and clear. Use the speakerphone, and the volume and sound quality will offer you no trouble at all.
  • You can also use various accessories with this, like a Bluetooth USB Dongle. You can also use wired or wireless headsets.
  • The setup is fairly easy, and there shouldn’t be any issues at all. Once you test the various features, you’ll find that everything works as they ought to.

Cons

Of course, it’s not exactly perfect.

  • The 16 VoIP accounts may also be overkill for some people, especially those who don’t need more than a couple of lines or so. Unless the user really does field that many calls through VoIP, it may be too much.
  • We found ourselves wishing that it had a camera. That would have made it great for video conferencing. However, there are rumors that hint of a camera option in the future.
  • It’s also a bit on the large side. It’s not really all that big of a deal, unless it’s used on a very small desk. Then you’ll hate how it doesn’t leave you much room for your other work.

Verdict

So should you buy it? That depends on who you are and how you intend to use it. If you’re a call center manager, then go ahead and get it. In fact, you’re the type of person for who the Yealink SIP-T48G was designed for in the first place. It gives managers the ability to access everyone’s account if they’re not available.

The phone is undoubtedly terrific, notwithstanding the lack of the camera. You have a smooth and intuitive touchscreen interface that’s easy to navigate. The phone also enables you to do various standard phone tasks easily and quickly with no fuss. Even the setup is fuss-free.

However, not everyone will need those 16 VoIP lines. So if your normal phone activities don’t need that many, you have more suitable options instead. Still, it is future-proof, as it says in the ads for Yealink’s best VoIP phone. If you suddenly do need those VoIP lines, at least you’re ready!

Cisco SPA 303 3-Line IP Phone Review

Avaya 9611G IP Phone Review

There are currently more than 100 customer reviews on Amazon for the Cisco SPA 303 3-Line IP Phone. Despite its fair price, it is a full featured SIP phone that allows you to connect to a wide range of competitively priced VoIP service providers. This will ultimately help you reduce your phone bills. As long as you’re connected to high-speed Internet, you can make and receive calls at extremely low rates.

The deal includes a one-year warranty. You can therefore return the phone to the dealer if it develops technical problems, and have it repaired or replaced free of charge.

The Cisco SPA 303 3-Line IP Phone provides a web-based management interface that makes configuration and installation easy. The phone can support up to 3 business-class category lines. You can read text messages on your phone thanks to its monochrome LCD display. The phone comes with password protection to prevent unauthorized users from accessing it.

As the administrator, you’re the only one who can add or remove users. When you receive a call, you can answer it, put it on hold or forward it to another phone, and do much more. You can have meetings with your employees when you’re in another country via call conferencing.

Features

  • 1-year warranty
  • 3-way call conferencing
  • Dual switched 10/100BASE-T Ethernet ports
  • Web-based management interface
  • Password protection

Pros

The Cisco SPA 303 was designed to fit in either home or office environments. Depending on your preference, you can either use it from a desk or mount it on the wall. Users have the option of choosing whether to answer calls on headset or speakerphone. This helps reduce fatigue and improves productivity of users who handle a high volume of calls.

When shared line appearance is configured, the same extension will appear on multiple SIP phones within your organization. For instance, with shared line appearance (also referred to as bridged line appearance) an executive and her administrative assistant can share same extension. Calls to the common extension will ring on both their phones.

Hosting online meetings with your colleagues or business partners is possible using the 3-way conferencing feature available on the SPA 303. It’s a pretty useful feature if your office has a geographically dispersed workforce. Users who prefer to multi-task during calls will be glad to learn that the phone supports external headsets. The headset port (2.5 mm) is conveniently located on the side of the phone for easy access. A wide variety of wired and wireless headsets from Cisco preferred partners such as Jabra and Plantronics are fully supported. 

Should you choose to install this phone in an enterprise environment, it can be configured to access to remote corporate directories. This will save your users the tedious task of manually loading corporate contacts onto each phone.

Cons

Some of the advanced features on the SPA 303 are only available when it is connected to a call manager. Furthermore, the phone will only support 1 SIP account.

Dual switched ethernet ports support a maximum speed of 100 Mbps. Daisy-chaining the phone and a user’s computer will help reduce the amount of cabling required during installation. The disadvantage of this setup when using the SPA 303 is that it may limit the computer’s network performance.

There are limited connectivity options to external devices. Neither bluetooth nor USB ports are available.

Summary

Cisco SPA 303 3-Line IP Phone provides features that boost efficiency and productivity in the office. However, it is also affordable enough to be considered for home use. The phone can be configured remotely by your VoIP service provider once it is connected to the internet. This makes it the preferred choice for users with little technical expertise. If your looking to lower your phone bills at home by using VoIP technology, then this phone is a great choice.

Comparison

The Cisco SPA 303 3-Line IP Phone is a great buy that’s worth your hard earned money. But there are other VoIP phones on the market that it can be compared to. They include the Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone, and the Polycom VVX 310 IP Telephone.

The Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone in particular comes with a TFT display that enables you to view caller id and read text messages, among many other things. The phone comes with a USB port that lets you connect it with other devices. If you intend to use the phone at a call center, there is a headset option for users. The headset is connected to the phone via Bluetooth. The keypad is designed to be programmable so that you can transfer calls to different lines at the touch of a button. The phone offers crystal clear sound quality to avoid instances of miscommunication. The speaker lets you answer calls without necessarily picking up the handset. Besides that, you can use it to listen to voicemails that were recorded in your absence. You can add extra lines to the phone so that each department of your enterprise has its own line.

The Polycom VVX 310 IP Telephone comes with a power supply. Moreover, the phone has a backlight LCD screen which allows you to read your text messages at ease. You can also listen to voicemail messages, and read emails. The calls that go through this phone are very clear. For those users that don’t like using the handset, there is a speaker that lets you listen to all the phone calls that were recorded while you were away from the office. There is a headset option for those that receive many calls. You can forward a call or put it on hold using the buttons on the keypad.

Verdict

These are, so far, the best VoIP phones in this category. All the credit goes to the SPA 303 IP Phone. Not only is it cheap but it also provides some advanced call management features.

The Polycom VVX 300 IP Telephone is the second best deal in this ranking. Interestingly, the phone is less expensive than the other models. The downside is that the headset is sold separately.

The Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone is at the bottom of this ranking. The phone costs more than the other items in this group. However, it still rocks because it comes with a backlight LCD screen that enables you to operate the phone at night.

 

Grandstream GS-GXP2160 Enterprise IP Telephone Review

Grandstream GS-GXP2160 Enterprise IP Telephone Review

 

The Grandstream GS-GXP2160 is a full featured Enterprise IP telephone ideal for medium sized businesses. The phone’s compact design means you don’t need to create extra space for it on your desk. You can also mount it on a wall if it will be shared by other people in the office. This SIP phone is equipped to handle a moderate volume of incoming calls. It can receive up to 6 simultaneous calls. In addition to that, it has 24 programmable busy line field keys that can be configured for speed dialling. This feature makes it a lot easier for the phone operator to quickly transfer calls to other extensions.

Standard features such as call waiting and call parking are also available. It has the capacity to store up to 500 call records. Users have the option of either using the handset or speakerphone to answer calls without compromising on HD call quality. The phone comes is ideal for office environments with remote workers because it can set up 5-way conference calls.

The 4.3 inch color LCD screen is adequate to clearly display caller information and soft-keys. Users have the freedom to customize the display background on the screen. Custom wallpaper files are uploaded the phone using a USB drive. Message wait indicator LED on the upper right corner of the phone lets you know when there are voicemail messages in your mailbox.

Data communication from the phone is protected using TLS/SRTP/HTTPS to guarantee your privacy. The phone is equipped with dual switched auto-sensing 10/100/1000Mbps gigabit network ports, built-in bluetooth and USB to support connectivity to other devices. Electronic Hook Switch (EHS) compatible plantronics headsets can be connected via bluetooth for users who receive many calls.

The GXP2160 is arguably one of the best voip phones in the market because it provides applications that improve user productivity. Its phonebook application efficiently manages your contacts by allowing you to assign multiple phone numbers to a single contact. In addition to that, it supports integration with online directory services such as Broadsoft XSI. This allows you to take advantage of features such as predictive dialling.

Even though the phone includes a power supply, you should use it on a PoE capable network to reduce the amount of cabling required during installation.

Features

  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party information
  • Local 5-way audio conferencing
  • Dual switched auto-sensing 10/100/1000Mbps gigabit network ports
  • PoE, Bluetooth, USB, and EHS

Pros

  • Integrated real-time web applications
  • 24 busy lamp field keys
  • 1-touch speed dial, redial
  • Multilingual user interface
  • Media encryption via SRTP, AES, HTTPS
  • 5 programmable context-sensitive soft keys
  • 480×272 TFT color LCD display

Cons

  • No warranty

Summary

The Grandstream GS-GXP2160 Enterprise IP telephone is indeed a good bargain for a medium sized business. Users will enjoy HD calls as soon they perform initial configuration via the web-browser on their computer. You can save further on business communication costs by connecting to leading voip service providers such as Vonage or RingCentral.

Comparison

The Grandstream GS-GXP2160 Enterprise IP telephone is very reliable because it saves you from the hustle of paying monthly phone bills. But there are other VoIP phones on the market that can be compared with it. They include the Cisco SPA504G 4-Line IP Phone and Avaya 9611G IP Phone.

The Cisco SPA504G 4-Line IP Phone can support up to 4 lines; you can therefore connect it to other phones that are reserved for certain departments and communicate free of charge. Whether you like receiving your calls via the handset or the speaker, you’re assured of high-quality sound. You can therefore be sure that you will not miss any detail during a call.

The phone has an easy-to-use platform that eliminates the need for user training. Anyone who has ever laid hands on a mobile phone can definitely use the phone stress free. There are buttons on the face of the phone that alert you on the status of a call.

You can therefore tell when a call is on hold, a message that’s waiting to be read, and when a contact is being dialed. There are special buttons that let you answer the calls via handset, speaker or the headset. There are four navigation buttons that allow you to browse through the menu of the phone.

The Avaya 9611G IP Phone is another great masterpiece that comes with a 2.8” display. The desktop has an adjustable stand that allows the user to position it to his desired height. There are actually 12 keys that indicate the status of the call. These functions can be used to transfer the call to an extension phone. As a matter of fact, the phone can support three phones which makes it convenient for users who need multiple lines.

The phone connects to a computer via two inbuilt gigabit Ethernet (10/100/1000 Mbps) switches. You don’t need to add a speaker because the phone comes with an inbuilt speakerphone. Moreover, the headset is also inbuilt for your convenience. You can adjust the volume of the call using the two buttons that are clearly marked.

Verdict

These are so far the best VoIP phones in this category. Based on features and pricing, all credit goes to Grandstream GS-GXP2160 Enterprise IP telephone. The phone is fairly priced and supports the highest number of accounts. Besides that, it comes with 24 busy line field keys that simplify accounts management. The downside is that it comes without a power supply.

The Cisco SPA504G 4-Line IP Phone is the second best deal in this ranking. The phone can support 4 lines. The advantage is that the phone comes with integrated web applications such as weather and currency. The downside is that it can’t be used in off grid areas because it lacks a power supply.

The Avaya 9611G IP Phone is at the bottom of this ranking because it can only support 3 lines. However, it still rocks because you can send messages and faxes at the touch of a button. You can also see when the people you intend to call are busy.

Grandstream GXP2130 Enterprise IP Telephone Review

Grandstream GXP2130 Enterprise IP Telephone Review

The Grandstream GXP2130 Enterprise IP Telephone gives you the flexibility of answering calls when you are away from the desktop. The phone can be paired with three other phones to make a closed-group network, which enables you to forward calls received from one terminal to another.

You can actually see how the other lines are being used, which makes it ideal for busy businesses. The phone is fitted with four keys that can be programmed to suit the needs of the user.

Grandstream GXP2130 Enterprise IP Telephone features 8 dual colored busy line field (BLF) keys. These keys are used for muting the speakerphone, putting a call on hold, and much more. You can confidently participate in meetings when you’re away from your workstation because the phone supports 4-way voice conferencing. You can answer calls and listen to voicemails without lifting the handset.

The phone can connect with other devices using Bluetooth. The handset is fitted with a flexible cord to allow you to move around while on call. The phone features a 2.8” color screen LCD display. The phone can be used even during power outages because the package comes with a power supply.

Features

  • Power supply
  • Dual gigabit ports
  • HD audio on speakerphone and handset
  • 4 programmable soft-keys
  • 8 dual-colored BLF/speed-dial keys
  • Plantronics headsets

Pros

  • 4-way voice conferencing
  • 3 SIP accounts
  • Supports 3 lines
  • Integrated Bluetooth
  • Color screen LCD display
  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party information
  • Pre-installed weather and currency exchange apps

Cons

  • Supports few user accounts
  • No video conferencing

Summary

The Grandstream GXP2130 Enterprise IP Telephone is a game changer. You don’t have to spend extra money on a PBX because it’s designed to function as a PBX system. When transacting business over the phone, you will definitely have an edge on matters concerning foreign currency exchange. You will even be able to tell whether the weather is hot or cold thanks to the pre-installed apps.

The phone can be connected to a computer via the dual gigabit ports. That way you can answer and make calls on the computer.

Comparison

The Grandstream GXP2130 Enterprise IP Telephone will turn around your productivity. But before you part with your hard-earned money, it’s important to compare the features of different phones. The phones that can be compared with this phone include the Cisco SPA 508G 8-Line IP Phone and the Grandstream GS-GXP2170 VoIP Phone.

And just like its name suggests, the Cisco SPA 508G 8-Line IP Phone supports 8 users. This means that it can be used as a PBX. You can actually transfer calls to any of the 8 lines. The phone has a full duplex speakerphone that lets you talk with your callers without using the handset. The speaker offers high sound quality because it fades out all the background noise.

You can tell when there is a text message waiting to be read thanks to the message indicator. There is a four-way home button that is reserved for scrolling through the phone menu; by using the button, you can open the calls history and the contacts directory. There are special buttons for mute, headset, speakerphone, volume, hold, menu settings and voicemail access.

Connecting the phone to a computer or a laptop is pretty simple because it comes with an inbuilt Ethernet switch port for linking with PC. The phone can be used alongside two Cisco SPA 500S expansion modules. The modules allow you to increase the number of user lines to 64. Connecting the phone to a PC is pretty simple because it has an inbuilt Ethernet switch port. The port saves you from the hustle of buying cables.

The phone comes with a monochrome backlit display that enables you to read text and menu items at night. There are actually paper labels for the bottom four buttons. The deal is secured by a one-year warranty.

The Grandstream GS-GXP2170 VoIP Phone supports 12 lines which make it suitable for businesses that receive many calls on a daily basis. The phone comes with a color LCD display to give you a wide angle of view. There are 48 onscreen digitally customizable BLF keys. Your calls are bound to be crystal clear thanks to the full HD audio system. The phone connects to the computer via dual gigabit network ports.

You can actually transfer your calls to any mobile device such as tablets and smartphones because it features inbuilt Bluetooth. The information that’s conveyed through this phone can’t be accessed by unauthorized persons because it protects data through SRTP and TLS encryption. You don’t need to hire a telephone operator because the phone can double as a PBX.

Verdict

The Grandstream GXP2130 Enterprise IP Telephone is the best deal on this list. The phone comes with a power supply to serve as backup in case of a power blackout. The phone comes with inbuilt Bluetooth. The other advantage is that it’s the least expensive deal on the list, and yet very reliable. The downside is that it supports few lines.

The Cisco SPA 508G 8-Line IP Phone is the second best deal in this ranking. The phone can support up to 8 lines and has a 4-way scroll button for stress-free navigation. The downside is that it comes without a power supply.

The Grandstream GS-GXP2170 VoIP Phone is at the bottom of this ranking. The phone doesn’t come with a power supply, nonetheless, it still rocks because it supports 12 lines and has the highest number of busy line field keys.

Polycom 2200-46162-025 VVX 410 IP Phone Review

Polycom 2200-46162-025 VVX 410 IP Phone Review

The Polycom 2200-46162-025 VVX 410 IP Phone comes with a large 3.5” color screen that gives you a wide angle of view; you can actually see eight menu items at a go. This phone can be paired with 12 lines which greatly reduces your operational costs . As long as your phone is connected to the Internet, you can always reach out to different departments within your enterprise.

As a matter of fact, the phone can be used in almost any part of the world. The 12 speed dial keys can be configured to enter data in Asian languages. The phone therefore gives you the ability to exploit opportunities that are far and wide. If the 12 lines are not enough for your business, you can add more users using the VVX expansion module.

Polycom 2200-46162-025 VVX 410 IP Phone has HD-audio quality that guarantees calls that are free from echoes and other unwanted noise interruptions. When you pick up the handset to answer a call, the speaker eliminates all the surrounding noise, which makes the caller and the receiver feel like they are talking face-to-face. You can do other minor duties while on call because the handset cord is designed to be flexible.

Additionally, calls can be answered on the headset or via a speakerphone. With this phone, you don’t have to be tethered around your office due to the fact that the calls can be redirected to any mobile device that connects to the Internet.

Features

  • Remote missed call notification
  • Media encryption via SRTP
  • Multilingual user interface
  • 2 x Ethernet 10/100 or gig Ethernet
  • 3.5” display screen
  • Supports 12 lines
  • HD audio quality
  • Speakerphone
  • Called, calling, connected party details
  • Call transfer, hold, forward, pickup
  • Call timer and call waiting

Pros

While there are a few other VoIP phones support call recording, they need to be connected to a call manager application for this feature to be enabled. The recorded call will then be stored in your voicemail mailbox. This approach may pose a few challenges with the main one being limited storage capacity on the central voicemail system. The Polycom VVX 410 stores recorded calls to local USB drive. In addition to that, the phone will track and display the number of call recording hours are remaining.

Corporate directories and calendars can be accessed from the phone when you integrate it with your Microsoft Exchange server. The integrity of your corporate directory can be guaranteed because it will only be available in read only mode. Users will however have the freedom to update contact details once they’re saved to a local phonebook.

The phone can be configured to require a user’s user-id and password before they can make calls. While this feature may prevent unauthorized access of the phone, it also improves user mobility within your organization. Personalized user settings such as contact directories, call record history and other settings will be loaded regardless of which phone a user logs onto.  

A lot of thought has been put into creating an exceptional user experience on this IP phone. You can use your computer’s mouse and keyboard to navigate screens and enter information on your phone. To access this feature, users will be required to install the Polycom Desktop Connector (PDC) on their computer. The Polycom VVX 410 menu has impressive multilingual support. It supports English, French, Korean, German, Japanese and several other languages. Perfect for environments have diverse cultural backgrounds.

Cons

  • No power supply
  • No Bluetooth

Summary

The Polycom 2200-46162-025 VVX 410 IP Phone will change the way you do business. Speed dialing will no longer be a problem because there are 12 keys reserved for that purpose.

The twelve busy line field keys enable you to notify callers when you don’t want to be disturbed and transfer calls to another line. When other lines that are supported by the phone are engaged, you can see the caller ID and their details. You can even see how long the call lasted. With this phone, you can read emails and messages and listen to recorded voicemails.

Comparison

The Polycom 2200-46162-025 VVX 410 IP Phone is a reliable device that gives you the convenience of answering your phone on mobile devices. There are other phones on the market that meet the same standards. They include the Yealink SIP-T48G Gbit VoIP Phone and the Cisco IP Phone Cable Wall Mountable.

For a start, the Yealink SIP-T48G Gbit VoIP Phone comes with a touchscreen display. It makes you feel like you’re using a tablet or a smartphone. With such a feature, making calls and writing text messages becomes a walk in the park. There is still a numeric keypad for keying in the contact details of your callers.

The phone supports 16 VoIP accounts. You can therefore build your own phone network from scratch; all you have to do is add user accounts. Increasing and reducing the number of users is pretty simple—just follow the steps outlined in the user’s manual. The phone has a gigabit Ethernet port for connecting it to a computer; you therefore don’t have to buy cables.

When you see an incoming call, you have the option of forwarding it to another line or receiving it via the speakerphone or using the headset. Calls that are made in your absence are recorded as voicemails so that you can play them back when you return. The 3-way audio conferencing allows you to attend meetings remotely. Besides that, there is an auto-attendant that answers calls when you’re away.

The Cisco IP Phone Cable Wall Mountable comes with a 5” LCD screen. The display has backlight to enable you see the menu items in the dark. The good thing about the phone is that it can be mounted on a wall. The phone is fitted with a gigabit Ethernet port that’s meant for linking it to a computer. This means that the computer serves as your extension.

All conversations that are made on the phone are protected through encryption. Even the messages and fax can’t be accessed by the wrong recipient. With this phone, you will not be paying monthly bills because it uses the Internet to keep you connected. You can forward or hold a call as you will. There is a home button for navigating the phone menu.

Verdict

These are so far the best VoIP phones in this category. The Polycom 2200-46162-025 VVX 410 IP Phone is certainly the best deal on the list. The phone supports 12 lines and comes with HD sound system. The downside is that it lacks a power supply for powering it when there is no electricity. The Yealink SIP-T48G Gbit VoIP Phone is the second best deal. The phone can support up to 16 lines.

Besides that, the phone comes with dedicated busy line field keys that are also used for speed dialing. The downside is that it lacks a power supply. The Cisco IP Phone Cable Wall Mountable is at the bottom of this ranking. The phone supports the least number of users. Moreover, it comes without a power supply and Bluetooth for linking it with other devices. But it’s still a nice phone that can be installed on a wall.

Polycom VVX 310 Business Media Phone Review

Polycom-VVX-310-Business-Media-Phone-Review

The Polycom VVX 310 Business Media Phone comes with a backlit LCD display. You can make or receive calls when there is little light in the office. The phone is designed to improve the performance of your employees because it supports up to 6 lines, which means that your customers are attended to immediately so they don’t have to wait in a queue.

When a call comes through, you can see the caller ID, among other details. It builds customer relations because you are able to forward the calls to relevant departments. The phone connects to other devices using Power over Ethernet (PoE). You can therefore attend to calls via your computer.

The phone can be used as a PBX system because it’s compatible with web-based configurations that are useful in automatically redirecting calls; you therefore don’t need to hire a telephone operator. With this phone, you can supervise the usage of the other lines remotely because there are indicators that go on when these lines are engaged.

Polycom VVX 310 Business Media Phone is fitted with a speakerphone that offers high-quality HD sound. There are dedicated buttons for increasing and reducing the volume of the speaker. You can actually listen to voicemails without using the handset. For users who receive many calls, there is an option of using the headset.

Features

  • Backlit LCD display
  • HD voice quality
  • Supports 6 VoIP accounts
  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party details

Pros

  • Audio conferencing
  • Speed dial and redial
  • Busy lamp field
  • Media encryption via SRTP
  • PoE port
  • Do not disturb function
  • Remote missed call notification

Cons

  • No Bluetooth
  • No power supply

Summary

Polycom VVX 310 Business Media Phone allows you to attend to calls and messages from wherever your day takes you. The phone supports web-based configurations which means it doubles as a PBX system. With this phone, you will always be the first to know because it records calls when you’re not present. You can also receive fax messages on your computer, tablet or smartphone.

You can even set the phone to alert callers when you’re not ready to answer their calls using the do not disturb button. The good thing about this phone is that it saves you from paying huge telephone bills at the end of the month. Once you buy the phone, you will not have to pay for connection and maintenance.

Comparison

The Polycom VVX 310 Business Media Phone is indeed a masterpiece. But there are other phones on the market that are equally good. If you’re looking for alternatives, you could opt for the Cisco SPA 303 3-Line IP Phone or Cisco 7941G Unified IP Phone. There are currently more than 100 customer reviews on Amazon for the Cisco SPA 303 3-Line IP Phone.

This phone is fairly priced, which makes it ideal for businesses that are on a low budget. For a start, the phone is designed to support 3 user accounts. The phone doesn’t need to be installed by an expert; all you have to do is connect it to the Internet. In fact, it’s supported by all Internet service providers. You can even link it to a PBX system. Moreover, you can link the phone to your computer using the Ethernet network ports.

You can configure the phone offline or online using the web-based platform. With this phone, you only answer a call when you want to. If you want your callers to be attended by someone else, you simply transfer the calls to another line within the network. The phone has a 4-way navigation button that lets you access the menu items faster. You can listen to voicemails using the speakerphone or the headset.

On the other hand, the Cisco 7941G Unified IP Phone comes with a grayscale display that provides a wide field of view. The screen shows the caller ID, date, and time. The phone is easy to use because it comes with 4 soft keys that help the user scroll through the menu. It’s fitted with a high-quality duplex speakerphone that eliminates all background noise.

The handset is fitted with a flexible cord to allow you to do other things when you receive a call. The headset function is reserved for users that receive many calls.  The data that travels from one phone to another is protected using rich Extensible Markup Language (XML) applications and double-byte languages.

Verdict

Based on pricing and features, the Polycom VVX 310 Business Media Phone is the best deal on this list. The phone allows you to add up to 6 user accounts. The phone can be linked with a computer without using any cable. The downside is that it lacks a power supply and Bluetooth. The Cisco 7941G Unified IP Phone is the second best deal in this ranking. It’s actually cheaper than the other phones.

The phone supports three lines which makes it efficient in the long run because calls can be forwarded to either of the lines. The downside is that it supports fewer user accounts and lacks a power supply.

The Cisco 7941G Unified IP Phone is at the bottom of this ranking. The phone supports few user accounts and doesn’t come with a power supply or Bluetooth. However, it’s still worth buying because it comes with web-based configurations and high-quality sound.

Polycom VVX 400 Series Business Media Phone POE Review

Polycom VVX 400 Series Business Media Phone POE Review

Having friends and relatives that live overseas has become very common nowadays. One thing that will surely get you thinking is your communication with them. It can be frustrating to know you will not be seeing each other for a while, especially if there is someone special to you.

If you know the frustrations of expensive long distance phone calls at home, you will also know how it can affect your business. As a businessperson, you will always consider economics.

Fortunately, there is an answer to your financial dilemma. Voice over IP is the latest development in voice communication technology that will save you money. It lets you communicate with people from any place around the world.

There may be a few drawbacks but the advantages will surely outweigh them. Try Polycom VVX 400 Series Business Media Phone POE. You can read more below to give you supplementary information about the product.

Key features

  • It is user-friendly with its 3.5” TFT Display (320 x 240) 12 lines or speed dial keys.
  • It lets you hear clearly, making your call worth your time and your money with its HD voice up to 7KHz on all audio paths (Asian character support).
  • 2 x Ethernet 10/100 or GigE (VVX410), 4-way navigation cluster
  • Communication is made better with VVX expansion module and VVX color expansion module support.
  • It includes POE (Power Over Ethernet) power supply
  • It has call timer and call waiting features
  • Like ordinary phones, call transfer, hold, forward and pick up is also available
  • There is also local 3-way audio conferencing and 1 touch speed dial and redial
  • Codecs: G.711 9A-law and µ-law), G.729AB, G.722.1, iLBC, Opus
  • It has a busy lamp field and a multilingual user interface
  • It also has remote missed call notification and a do not disturb function

Pros

Polycom VVX 400 Series Business Media Phone POE is a very flexible business media phone. This has made voice communications a lot better. With its advantages, it will surely improve your personal productivity. With the effective key features of this model, it will provide you with crystal clear communications for a first rate, cost-effective solution for moderate volume of calls.

It has in-built color user interface that simplifies navigation. It has high quality Polycom HD voice quality for any kind of conversations. It is very well-designed. It takes up a small space on your desk and its height is adjustable up to three different levels. The LCD screen supports the phone which is good for monitoring lines and users.

The Polycom VVX 400 Series Business Media Phone POE has 12 keys on its dial pad and other keys for different call functions. These keys are positioned such that handling calls is easier.

The phone is very user-friendly. The settings, DND, messages, directories, intercom and forward functions are already set as quick access buttons below the screen. When lost, you can always click the home button for the Menu section of the phone.

Cons

The only drawback is that this phone is not provisioned. It is always safer and wiser to buy the phone directly from your phone provider.

Verdict

The Polycom VVX 400 Series Business Media Phone POE saves you a lot of money when compared to using the usual PTSN (Packet-Switched Telephone Network) where you have to pay for each minute of your call, especially when it is an international call.

If you choose the Polycom VVX 400 Series Business Media Phone POE, you can actually save up to 90% on international calls and 40% on local calls. You don’t have to buy expensive additional hardware and software. Besides your laptop and internet connection, you’ll only need a card, microphone and speakers.

The most interesting thing about the Polycom VVX 400 Series Business Media Phone POE is that you don’t pay for a dead air. When you’re not talking, you’re also not using bandwidth. With all its features outbalancing its only drawback, buying Polycom VVX 400 Series Business Media Phone is definitely a great idea.

Comparison

The Polycom VVX 400 is cheaper than the Allworx 9212L IP Phone. Not only that, it also has a larger LCD screen and a more user-friendly interface.

Allworx 9212L IP Phone Review

Allworx 9212L IP Phone Review

Ever since the creation of the telephone, the advancement in the field of communications has progressed dramatically.

Today, communication or the transmission of voice messages over the internet has been made possible through the technology called Voice over Internet Protocol or VoIP. This technology is also known as Internet telephoning and works by converting and compressing sound vibrations into digital signals which are then transcribed as Internet Protocol packets.

If it’s a regular telephone to telephone transmission, these IP packets are transmitted as basic telephone signals. Conveniently, this technology does not only work in telephone to telephone communication.

It also allows computer to telephone or computer to computer communication as long as it is VoIP-equipped. Because it allows a whole set of features that are not available with conventional phones, it is a better option for businesses and large scale networks.

VoIP makes multi-tasking easier and is therefore preferred in a wide range of tasks and circumstances because it is convenient and it increases the productivity of any organization.

Among the obvious advantages of this technology is the elimination of the use for expensive hardware, thus re-allocating your budget to other aspects of the business. And since it does not only limit its transmission to voice messages, delivery of information through attached documents, or even virtual meetings have been made possible.

VoIP phones such as the Allworx 9212L IP Phone have certainly brought so much convenience to the lives of people today.

Key Features

The Allworx 9212L IP Phone comes with an entire set of features that makes it one of the best VoIP phones in the market. Here’s a full list of its features

  • Large 192×64 cm LCD Display that is easy to read
  • Cutting-edge software version 7.3
  • 12 programmable function keys for multi-tasking
  • 10 Fixed Features keys, 4 soft keys, 3 Navigation keys
  • Multi-positioned Base for Flexibility (designed for wall attachment)
  • Power Over Ethernet with Integrated 10/100 Ethernet Switch
  • Volume Adjustment and RJ-11 Headset Port
  • Message Waiting Indicator

Pros

Putting together a phone that is well-designed, feature rich, and is very reliable, the Allworx 9212L IP Phone is perfect for office and corporate use. It supports as many as 12 line appearances and its multi-colored LED indicators display the status of each line. And with its visual ring indicator that lets you know if there are any incoming calls, it is designed for those who maintain a steady number of calls.

It is very easy to navigate with its huge and clear graphical LCD display. It’s also no trouble configuring the phone settings and set up phone options because its navigation keys are very easy to use. Other navigational features of the phone such as its programmable buttons, soft keys, and function keys allow you to conference, release, transfer, hold, mute, and park calls.

Aside from that, the Allworx 9212L IP Phone allows simple and convenient hands-free communication with its duplex speaker phone that comes with a built-in headset port. And since its base is designed for multiple positions, you can easily attach this phone at a perfect and most convenient angle. You can even save space by attaching this phone to a wall.

Cons

With all its excellent features, the Allworx 9212L IP Phone also has some drawbacks. The 9212L, like other Allworx phones, doesn’t delete call details after a few days. It has a limited number of voice mails that it can keep.

Verdict

Without a doubt, the Allworx 9212L IP Phone is a powerhouse communication tool. Its programmable functions keys and its 12-line appearances capability makes it a very convenient phone to use.

It can be programmed for speed dialing, queue appearance, PBX call appearance, and direct station dialing tasks. It has a user-friendly interface, rich set of features, and excellent voice quality. It is definitely a worthy purchase considering its very reasonable price.

Comparison

The Allworx 9212L IP Phone is more expensive compared to the Obihai OBi1022 IP Phone, and it is definitely justifiable when it comes to phone features. Both offers superb voice quality and call clarity but the latter can only hold up to 10 lines while the former can hold as many as 12.

Obihai OBi1022 IP Phone Review

Obihai OBi1022 IP Phone Review

One of the major breakthroughs in the field of communication is the development of Voice over Internet Protocol or VoIP which allows access to voice communication to and from any place in the world. This has not only improved the quality of communication and made long distance communication possible, it also made it a lot less expensive.

Before, when you made a phone call to someone who is situated halfway across the globe, it would cost you a fortune. Now, with VoIP technology, the issue of shocking phone bills is a thing of the past. Since this technology utilizes the internet as its backbone for sending and receiving information, you are basically just being charged for your internet usage for a certain period of time.

Obihai is an established player in the VoIP industry. Their flagship VoIP endpoint devices proved to be extremely popular with residential users. The success of the OBi202 could be attributed to the fact that it delivered the reliability of a traditional phone but saves on cost. With the introduction of business IP phones to its product range, the company seeks to make an impact in the enterprise market. The Obihai OBi1022 IP Phone is a best-seller not only because of its affordable price but also because it comes with a useful set of features.

Key Features

The Obihai OBi1022 IP Phone is one of the most recommended IP phones in the market not just because of its reasonable price but because of this amazing set of features as well.

  • Crystal Clear Call Quality with the High-definition Voice Technology
  • Exclusive OBiTALK Service Configuration and Cloud Management for storage optimization
  • Easy Navigation with its large and vivid color display
  • User-friendly phone with configured themes and multi-dimensional navigation for convenient phone setup
  • Loud and Clear Sound production with Full-duplex speakerphone that comes with a built-in Amplifier and Audio Equalizer
  • Dual-switched Ethernet Ports and Power over Ethernet support

Pros

Considered as one of the best IP phones in the market today, the Obihai OBi1022 IP Phone provides unrivaled call quality. The phone supports wide-band audio giving users clear calls with absolutely no static. The benefits of HD calls are apparent to users who handle large call volumes. Most people report that it is easier to recognize voices and distinguish confusing sounds. This ends up reducing listener fatigue, making users more productive. It is however worth noting that both calling and receiving VoIP endpoints need to support High Definition technology.  

In addition to supporting up to 6 VoIP service accounts (SIP and Google Voice), it gives you access to the OBiTalk network. This allows you to make free peer to peer calls to other OBi devices connected to the internet. The OBiTalk network uses a proprietary protocol to relay calls and configuration to OBi devices. In addition to getting a free VoIP number, users can make free calls within the US and Canada when a Google Voice account configured. 

Like other products from Obihai, installation and configuration of the phone is relatively simple. To get started you will need to register an account on the OBiTalk portal. Log in to your account on the portal and associate the OBi1022 with your account. You can then configure your IP phone via the ObiTalk cloud management platform from a web browser. These remote management features allow IT and support staff to access, manage and troubleshoot the device from any location. Furthermore, the device firmware is updated automatically as soon as new features are available. As a result, it provides an enhanced and superb user experience.

USB, bluetooth and Wi-Fi options are available for connecting to external devices. OBiBT and OBiWiFi adapters are sold separately for wireless connectivity. Bluetooth connectivity can be used to either connect to a mobile phone or a wireless headset. When the IP phone is paired to a mobile phone over bluetooth, it can be used to synchronize contacts. In addition to that, calls to your mobile phone can be answered on the OBi1022.

The Obihai OBi1022 IP Phone it is very easy to hold, transfer, pick-up and conference calls. It has 11 programmable keys which allow a customizable setup for a more convenient user experience. Its user-friendly interface makes it easily adaptable to the job and, of course, the user. It is designed for increased efficiency, making call management an easy task.

Cons

One excellent feature of the Obihai OBi1022 IP Phone is the fact that it can be configured through different means – phone, local IP access, and the OBiTALK website. The catch is that changes applied from different platforms are not always completely in sync.

How do I connect to Google Voice?

It is safe to say that the main reason behind the popularity of the OBi1022 is the seamless integration with Google Voice. The process of connecting your Google Voice account on your IP phone is easily done on the OBiTalk portal.

  • Log into the OBiTalk portal and select “Add device on the left hand menu”.
  • Then dial the code displayed on the portal from your IP phone. This step will associate the phone with your account.

Add your IP phone to OBiTalk

  • Add your Google Voice Account details when prompted.

Obi1022 Configuring Google Voice

Verdict

The Obihai OBi1022 IP Phone showcases excellent call functions, not to mention convenient configuration of phone settings. Its performance is more than what can be expected from an IP phone at its price point. From the high-def crystal calling experience, to its easily programmable keys and user-friendly interface, this phone is undoubtedly designed to provide enhanced user experience as far as voice calling is concerned.

Comparison

The Obi1022 IP Phone is one of the best models from Obihai for business users. Comparing other make and models like the Yealink SIP-T46G, it has nothing on Obi1022 IP Phone’s cloud management feature.

Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone Review

Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone Review

A reliable phone connection is one of the main things that business owners must consider, especially if they’re just starting a business. In this era, businesses invest a lot on networked computers and enhanced communication platforms. Every aspect needs to be considered.

Older communication platforms are expensive and take a lot of time to manage and maintain. They are also hard to reconfigure in the event of business scaling up or down. It’s a good thing, then, that Voice over Internet Protocol or VoIP was developed. This technology has brought forth entirely new features that are not available with old phone systems.

Easy installation, configuration and maintenance are just one of the many advantages of VoIP technology. Most IP phones can be installed even without the assistance of technicians. For those who need to set up a network for intra-office communication, hosted VoIP software are designed such that system configurations are made easy and convenient.

And because is it very easy to configure, set-up, and install, you don’t have to worry about scaling your business up or down. With VoIP, adding or removing a line is easy.

One other advantage of VoIP over traditional phone systems is that it has a range of call features that are not available in old systems. It allows transfers, hunts, conference calls, hold, and other features. The Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone is one of the best on the market.

Key Features

The Yealink SIP-T46G Ultra-Elegant Gigabit IP Phone is one of the most recommended IP phones available today because of these amazing features:

  • Crystal-clear calling experience with Yealink Optima HD Voice on Handset and Speaker
  • Clear and large Display with 4.3 inch Colored LCD display with Backlight
  • Dual-port Gigabit Ethernet with built-in USB port and Bluetooth support through USB dongle
  • User-friendly programmable function keys for easy navigation
  • Convenient Features such as group listening, one-touch speed dial, call hold, mute, forward, transfer
  • Automated mass deployment using Yealink Redirection and Provisioning Service (RPS).
  • Supports features provided by Broadworks Xtended Services Interface (XSI) such as remote directories.

Pros

Yealink has created its latest revolutionary phone designed for busy professionals and executive users as represented by the SIP-T46G. This phone was designed to be compatible with Asterisk based systems through its Phone PBX features. The large color display and its user-friendly interface show a well-designed layout that is very easy to navigate.

The advanced directory features make the SIP-T46G perfectly suited for enterprise environments. It supports configuration of up to 5 remote directories. Not only will this feature save you time when deploying the phone, it will also guarantee consistency of contact information within the organization. The phonebook application has advanced call-blocking features to help users to deal with unsolicited calls. The blacklist can store up to 30 numbers. You can add, edit, search and even call blacklisted numbers but incoming calls will be automatically rejected.

The SIP-T46G delivers a rich visual experience with its high resolution TFT color display, but aside from visual richness, it also provides superb sound quality with Yealink’s Optima HD technology. Gigabit Ethernet support allows multiple device connections – that’s on top of the EHS headset and USB ports. The programmable keys allow easy navigation and hassle-free phone configuration.

Dual headset functionality can be enabled from the web management interface. This allows you to connect an extra headset to the phone. The attached headsets can be used to listen in on a call simultaneously. However, only the primary headset will be heard by the calling party. This feature comes in handy if you need to train your staff on how to handle calls within your organization.

Adding to its impeccable hardware features, the SIP-T46G has a web-based menu that is very easy to setup. Firmware updates are automatic and are released regularly to ensure flawless user experience. It does not require reboots to change the phone settings. The overall call quality and user experience that the SIP-T46G provides is more than enough reason for it to be a bestseller.

Cons

The features for the SIP-T46G are well-designed and intended for maximum convenience. Probably one of its minor drawbacks is that screen can’t be tilted and the phone isn’t wall mountable.

There are limited options for wireless connectivity. Users who prefer to use bluetooth headsets to answer their calls will have to buy the BT40 USB bluetooth dongle.

While it supports call conferencing like most other business voip phones, it can only bridge calls between 3 participants. This may limit collaboration in office environments with multiple remote offices.

Verdict

Yealink has developed one of its best IP phones with the SIP-T46G. It features the latest revolutionary settings for an IP phone designed for executive functions that makes call management such an easy task. Its new design is not only economical; it’s sophisticated and definitely cutting-edge.

The high resolution TFT color display is unlike any other, delivering superb visual experience. And with its Optima HD technology, its visual and audio quality provides life-like communications. The Gigabit Ethernet support is something that is not readily available with other conventional IP phones. It allows support to multiple devices.

On top of that, this phone makes productivity-enhanced features a reality through its programmable keys that are very easy to use. Configuration of this phone is easy and does not even require a reboot. It is definitely an excellent choice among the other makes and models at its price point.

Comparison

The Yealink SIP-T46G is one of the affordable units available in the market. It comes at about the same price point as the Avaya 9611G IP Phone. Although, the latter is a bit more expensive and it comes with a smaller LCD display.