Best VoIP Phone Reviews

Nowadays, more and more businesses are migrating from landline phones to VoIP phones because they are very economical. With such a phone, it is possible to significantly reduce your monthly phone bill. As long as you have access to reliable Internet connection, you can use this type of phone.

Mobility is a major advantage of business VoIP phones. They can be configured to receive multiple calls simultaneously and transfer them to different terminals. These features make it easy to efficiently manage calls in a small office. A VoIP phone enables you to use your mobile devices such as laptops and tablets as extensions to your office phone. This means you can make a call when you’re on the go.

Modern VoIP phones are definitely easier to configure. They have user-friendly web interfaces for novice users who may not have much experience configuring telephone systems. Advanced users who may need to provision a large number of phones, can make use of protocols  such as XML and TFTP supported by most models. Unlike earlier models that required external power supplies, recent models support Power over Ethernet (PoE) technology. This makes them much easier to install because there’s no additional cabling required.

How to choose the best VoIP phone

There are many VoIP phones on the market; it’s therefore difficult for a beginner to choose the best deal. A clear understanding of your requirements will definitely help you make the correct decision. The main factors to consider when choosing a business phone include:

Number of incoming calls

Generally, IP phones are designed to support multiple VoIP service accounts. The number of accounts supported by a VoIP phone determines the number of simultaneous phone calls it can receive. Business phones can support up to 16 accounts. Organizations with many employees require a phone at the front-desk that can manage calls to many extensions. Good VoIP phones support the addition of a sidecar that will increase the number of extensions to be managed. A phone that supports more lines will be more expensive. 

Call management features

Your voip phone should offer a wide range of features to manage calls. Standard features include caller-id, call waiting and call forwarding. Advanced features such as call conferencing and video conferencing are not available on all phones. However, they are important to have because they help you save on time and communication costs.

PoE compatibility

Before buying a phone it is important for you to determine whether it will require a power supply. To do this you will need to confirm whether your network switch or router at the office support power over ethernet. This technology enables phones to be powered over the same ethernet network cable that transmits data. It’s therefore important to settle for a deal that includes a power supply if you network does not support PoE.

Phone display

The display of a phone is very crucial. Phones that are fitted with back-lit displays are better than those that have grayscale screens because you can still read what is on the display, even when there is little or no light. A good phone should address your ergonomic needs. Top-of-the-range phones come with an adjustable desktop base. This saves you from the pain of straining your back to read what is on the screen.

Connectivity to other devices

A good phone should not limit you to the desktop. As a matter of fact, such a phone would impact negatively on your productivity. A good phone should come with a variety of interfaces for connecting to other devices. With a phone that has gigabit Ethernet ports, USB ports and Bluetooth, you can answer calls from your computer, tablet or smartphone. Look out for a phone that has wireless connectivity options such as bluetooth and wi-fi.

User-friendly interface

A phone should be easy to use and that’s why it’s important to consider the keypad layout. You should go for a phone that has special keys for navigating menu items. There are actually phones that come with a 4-way button that allows you to scroll the menu up have proven to be popular. Some models come with programmable busy line field keys that can also be used for speed dialing. There should be a do not disturb button that lets your callers know when you don’t want to answer any calls.

Grandstream GS-GXP2160 Enterprise IP Telephone

The Grandstream GS-GXP2160 Enterprise IP Telephone is designed to support 6 SIP accounts. Once you buy the phone, you can immediately start adding user accounts. This enables your employees to work more efficiently because they can attend to several calls at a go. The good thing is that the phone can be configured such that callers are automatically redirected to specific lines.

The phone has 5 programmable soft-touch keys that can be configured to perform various functions. Employees who are away from the office can participate in meetings in real time thanks to the 5-way conferencing feature.

Moreover, there are 24 busy line field keys that are also used for speed dialing. These keys are used when you want to answer a call, put the caller on hold, forward a call to another line, show callers you’re busy. The phone also has seperate keys for muting speakerphone, switching to headset, and listening to voicemail.

Features

  • Dual switched auto-sensing 10/100/1000Mbps gigabit network ports
  • Color LCD screen with backlight
  • PoE (Power over Ethernet)
  • Bluetooth for connecting with mobile devices
  • USB ports
  • Plantronics headset
  • Electronic hook-switch
  • Busy lamp field

Advantages

  • Automated provisioning using TR-069 or AES encrypted XML configuration file
  • TLS/SRTP/HTTPS for advanced security and privacy protection
  • Integrated real-time web applications such as weather, currency, etc.
  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party information
  • 5-way conferencing
  • Do not disturb function
  • Remote missed call notification

Things to look out for

The phone comes without a power supply. It is recommended that you confirm whether your network supports Power over Ethernet.  

Conclusion

The Grandstream GS-GXP2160 Enterprise IP Telephone is a game changer. Other than keeping in touch with your clients, the phone keeps you posted on matters concerning weather and currency. Such information will certainly give you an edge when dealing with clients that are across in other countries.

The phone can be linked to either a computer using the gigabit Ethernet port. Mobile devices and headsets can be connected over bluetooth. The phone sends encrypted data to guarantee the privacy of your communication.

Cisco SPA525G2 5-Line IP Phone

The Cisco SPA525G2 5-Line IP Phone boasts with more than 100 positive customer reviews on Amazon. Just like its name suggests, the phone can support up to 5 user accounts. This is great for a small business because it means you can handle up to 5 incoming calls simultaneously. You can therefore be sure that customers will be attended to much faster. Another advantage of this phone is that it is compatible with any hosted VoIP service provider that supports SIP. This means you will have a wide range of competitively priced service providers to choose from.

Installing and configuring the phone can be done without hiring a technician. You only need to ensure that you are connected to high-speed Internet so that you can enjoy high quality VoIP calls. The phone has inbuilt Bluetooth that lets you synchronize it with wireless headsets and mobile devices. You can therefore forward calls to your tablet or smartphone.

The phone comes with busy lamp field keys for showing you the users who are already engaged in other calls. You can switch to the do not disturb mode when you don’t want to receive any calls. If there are any calls that were made in your absence, you can turn the speakerphone on so that you can listen to the voicemails.

The phone comes with a graphics-rich high-resolution color display that lets you see all the fine details. The phone can be used to play music files that are in mp3 format and for viewing pictures. You can also open RSS feeds from your favorite sites.

Features

  • Full-featured 5-line business IP phone
  • Two SPA 500S (32-button) attendant consoles
  • Bluetooth enhanced integration with mobile phones
  • Enhanced network connectivity with power over Ethernet
  • Wi-Fi protected setup
  • Bluetooth headset support
  • Color screen display
  • Monitor up to 4 video cameras from your phone with Cisco MonitorView

Advantages

  • Supports multimedia functions such as playing MP3s, displaying digital photos, and viewing RSS feeds
  • Wideband audio for unsurpassed voice clarity
  • Supports both Session Initiation Protocol (SIP) and Smart Phone Control Protocol (SPCP)
  • Call transfer, hold, forward, pickup
  • Call timer and call waiting
  • Called, calling, connected party information
  • Audio conferencing
  • 1-touch speed dial, redial
  • Do not disturb function
  • Power saving mode

Things to look out for

This phone does not include with a power supply. You will have to purchase one if your network does not support power over ethernet technology.

Summary

Cisco SPA525G2 5-Line IP Phone is a top-of-the-range product. The phone embraces convenience by a great deal. The screen comes with a power-saving mode that causes it to go off when the phone is not engaged in any call. There are easy-to-use navigation keys for scrolling through the phone menu.

With 5 user accounts, you have the freedom to answer the calls from either of the lines. You can also redirect the calls to any mobile device.

Cisco 7942G Unified IP Phone

The Cisco 7942G Unified IP Phone comes with a high-resolution grayscale LCD screen. The screen lets you see the date, time, caller ID, name, and numbers dialed. The phone is fitted with four soft touch keys that help you in faster accessing menu items. Besides that, you can adjust the display settings using the two programmable buttons.

With this phone, you can never strain your back or eyes because it comes with an adjustable desktop base. You can therefore raise or lower it as you desire. By default, the phone is powered via PoE. There are Ethernet ports that can be used to link the phone to a computer.

Unlike other VoIP phones that have just a few ringtones, this model boasts with 24 ringtones; you can therefore select the one that appeals to you. When a call comes through, you can answer by lifting the handset, or hands free using the speakerphone. There is actually a button for adjusting the volume of the speakerphone.

The advantage of using the speakerphone is that you can talk for a long time without getting tired. It’s also ideal for listening to voicemails. The phone has an inbuilt headset connection that’s recommended for employees who receive many calls.

Features

  • 5” (320 x 222) graphical monochrome 4-bit grayscale display
  • Full-duplex speakerphone with acoustic echo cancellation
  • Four interactive soft keys that guide you through all call features and functions
  • More than 24 defined user-selectable ring tones are available
  • Intended to use via POE (Power Over Ethernet)

Advantages

  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party information
  • Media encryption via SRTP

Things to look out for

Like other voip phones from Cisco it does the power supply is not included. It is also important to note that some of the advanced call management features are only available when the phone is configured to use Cisco Unified Call Manager.

Summary

The Cisco 7942G Unified IP Phone is recommended for a medium sized business. The 5-inch screen is large enough to clearly display caller-ID and call duration information. Dual switched ethernet ports allow you to share network connectivity between your computer and phone by daisy-chaining them. reduce the need for extra cabling. You can receive calls either on the speakerphone, handset or the headset. 

VVX 310 6-line Desktop Phone

The VVX 310 6-line Desktop Phone is designed with your best interests at heart. The package includes a power supply that can be used to run the phone when there is no electricity. The phone can support up to six VoIP user accounts. It comes with a grayscale LCD screen that displays the name of the caller, his number, date, and time.

Since the phone is linked to six lines, you can transfer a call to any of the accounts at the push of a button. The keypad is designed to be user friendly. There is a 4-way button that lets you scroll stress free through the phone menu.

The phone gives you the flexibility of answering phone calls via the handset, headset and speakerphone. You can mute the speakerphone when you want to use the handset. And that’s not all; there is a button for reducing and increasing the volume of the call. You can actually listen to voicemails without using the headset.

The speakerphone eliminates the noise in the background to offer clear conversations. You can connect the phone to a computer so that you can read text messages on your screen.

Features

  • Supports six lines
  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party information
  • Audio conferencing
  • Speed dial, redial
  • Power supply

Advantages

  • Ethernet card ports
  • Busy lamp field
  • Multilingual user interface
  • Media encryption via SRTP and HTTPS
  • Remote missed call notification
  • Volume control button

Things to look out for

The phone doesn’t come with Bluetooth or USB ports. It’s therefore difficult to pair it with other devices such as tablets and laptops. The phone doesn’t come with a button for setting it to do not disturb mode.

Summary

With a standby power supply, there is no limit to how or when you can use VVX 310 6-line Desktop Phone. The power supply gives you the freedom to transact your business as usual over the phone. The calls can be forwarded to any of the phones in your network. The phone is compatible with web-based PBX systems and other applications.

Obihai OBi1022 IP Phone

There are currently more than 100 positive customer reviews for the Obihai OBi1022 IP Phone on Amazon. It’s popularity is mostly because it is one of the few VoIP phones that support Google Voice accounts. The phone is ideal for businesses that have various departments because it supports up to 10 lines. Adding and deleting user accounts is a walk in the park. You don’t even need to hire an expert to install the phone as you can do it perfectly as long as you stick to the user’s manual.

The phone comes with a roomy color display, and you can actually configure the display theme to suit your preferences.

The phone is fitted with a speakerphone that has an amplifier and a sound equalizer. It connects to the internet using a USB wi-fi adapter or its Ethernet port. The desktop comes with 11 keys that can be configured by the user. There is a busy lamp field that’s also reserved for speed dialing.

Since the phone has many ringtones, you can set a unique ringtones to identify your callers.

Features

  • Supports six lines
  • High-definition HD voice technology for crystal-clear call clarity
  • Obitalk Cloud management and service configuration
  • Large vivid color display—user-configured themes and multi-dimensional navigation
  • Full-duplex speakerphone with built-in Class D amplifier and audio equalizer
  • Dual Ethernet ports with Power over Ethernet (PoE)
  • External 12v power supply included

Advantages

  • Call timer and call waiting
  • Call transfer, hold, forward, pickup
  • Called, calling, connected party information
  • 1-touch speed dial, redial
  • Remote missed call notification

Things to look out for

There are concerns that the phone is costlier than the other models on the list. The phone lacks inbuilt Bluetooth that can be used to link it to other devices.

Summary

With the Obihai OBi1022 IP Phone, you will have the ability to access the company’s Cloud management service. The dial pad is very easy to use. You can forward calls to another line and put the caller on hold at the press of a button.

There is a speakerphone for answering calls in the hands-free mode. You can also use the headset or connect the phone to your computer via the inbuilt Ethernet ports. The advantage is that the deal includes a 12v power supply.